Amdocs has announced that Telefónica Argentina, the leading multi-play service provider in the country serving 27 million wireless, wireline and high-speed Internet customers, has selected Amdocs to manage a range of its business support systems (BSS) applications. The multi-year application management agreement covers key BSS areas including Amdocs billing and ordering solutions as well as interfaces to non-Amdocs legacy systems. This marks an expansion of Amdocs’ relationship with Telefónica Argentina for the previously-announced wireline and wireless transformation projects, which aim to provide a seamless experience across all customer interaction channels.
Under the new agreement, Amdocs will assume responsibility for managing, maintaining, configuring, testing and training across multiple Telefónica Argentina BSS systems, including interfaces to applications from third-party vendors - thus increasing Amdocs’ role in the overall transformation, enabling Telefónica to focus on it…
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