The Data Driver

Capturing the evolving needs of enterprises undergoing true digital transformation, CRMNEXT and Netmagic announced availability of Cloud based Enterprise CRM Infrastructure Services powered by Cisco.

Worldwide customer relationship management (CRM) software totaled $26.3 billion in 2015, up 12.3 percent from 23.4 billion in 2014, according to Gartner, Inc.

IndusInd Bank and its technology partner Talisma Corporation have been named as winners for Best CRM Implementation Project award 2015 during the ninth Asian Banker Technology Implementation Awards Programme. The awards ceremony was held in conjunction with the prestigious award winning Asian Banker Summit 2015, the foremost annual meeting for decision makers in the financial services industry in the Asia Pacific region, held at the Hong Kong Convention and Exhibition Centre, Hong Kong on April 15th 2015.

Salesforce launched the next generation of Sales Cloud B2B marketing automation. Powered by Salesforce Pardot, the new Intelligent Engagement Studio and Sales Cloud Engage will deliver sophisticated adaptive lead nurturing, visualized campaign testing and cutting edge mobile marketing tools.

Komli Media, a media technology company, launched RevX, what it claims as a new integrated cross-channel CRM remarketing platform. RevX moves beyond first generation remarketing solutions by enabling marketers to leverage the full spectrum of consumer insights across web, mobile and CRM to reach users across devices. Marketers have complete transparency and control to integrate their customer data with RevX and run highly personalized campaigns across multiple channels including display, mobile and Facebook.

Capillary Technologies has been felicitated as the ‘Best CRM Technology Provider’ at the Indian Retail and e-Retail Awards 2014 by Franchise India. The award ceremony held at the Hyatt Regency in Gurgaon witnessed participation from over 300 industry leaders representing all major retail organizations of the country.

“We are honored to receive recognition and distinction for our technology and market leadership. We believe we are providing the best-in-class business solutions and know-how for any size company to grow and thrive. Being honored yet again as a leader in our domain stands testament to our efforts in helping our clients grow rapidly and reap continued success over the years,” said Aneesh Reddy, Chief Executive Officer, Capillary Technologies. “Our success is defined by the ROI our customers have been enjoying by leveraging our Intelligent Customer Engagement solutions for targeted customer engagement across multiple channels such as in-store, mobile, online and social medi…

Organizations are leveraging CRM technologies as a major part of their digital initiatives to enhance the customer experience, according to Gartner, Inc. Gartner said that demand for modern technology customer relationships is driving refreshed or expanded integration and usage of all areas of CRM software. The outlook continues to be positive for CRM as buyers focus on technologies that enable more-targeted customer interactions in multichannel environments.
"CRM will be at the heart of digital initiatives in coming years. This is one technology area that will definitely get funding as digital business is crucial to remaining competitive," said Joanne Correia, research vice president at Gartner. "Hot areas for CRM investment include mobility, social media and technologies, Web analytics and e-commerce."

Infor announced a new micro-vertical product program for partners based on the Infor Mongoose development framework, demonstrating further investment in resources for the Infor Partner Network (IPN). Officially announced at the Infor Americas Partner Summit in July 2013, this program is designed to provide partners with new opportunities to grow a profitable and sustainable business around Infor applications.

Popular Infotech has joined the Infor Partner Network (IPN) a selective group of channel partners that re-sell and service Infor’s leading business application software. Popular Infotech  will focus on selling and servicing  Infor LN, InforSyteLine  ERP applications throughout India. Infor is one of the world's largest suppliers of enterprise applications and services, with more than 70,000 customers. Approximately 20% of Infor’s license revenue is generated through channel partners in the IPN.

Infor, a provider of business application software serving more than 70,000 customers, today announced a new alliance partnership with Nagarro, a strategic consulting firm whose Gurgaon, India, location will now become an active member of the Infor Partner Network. Nagarro will specifically provide functional and technical consulting as well as implementation and integration services for Infor M3 and Infor ION in the Indian market.

Every Sales Lead is an opportunity which must be nurtured and tracked rightly to convert it into revenue. In Real Estate the value attached with each lead makes it even more important for tracking. The star performer in an organization may be able to manage the show perfectly manually using his dairies etc. but what about the whole organization. Indian Realtor historically had been a people centric organization where all activities were managed by few key people. But with changing time, growth in the market and expected regulation the whole Real Estate Consultancy industry is experiencing and expecting consolidation.

To excel in such scenario one must possess the right tools and business process to make sure that the complete sales team is properly guided and performs as per the organization wide sales planning. The Lead Management system had become one of the basic requirements of Modern Realtors.

Pegasystems announced financial results for the third quarter and first nine months of 2013. Revenue for the third quarter of 2013 increased 20% compared to the third quarter of 2012. Net income for the third quarter of 2013 was $8.7 million, or $0.22 per diluted share, compared to net loss of $0.3 million, or $(0.01) per diluted share, for the third quarter of 2012. Revenue for the first nine months of 2013 increased 12% to $355.6 million compared to the first nine months of 2012. Net income for the first nine months of 2013 was $22.5 million, or $0.58 per diluted share, compared to net income of $1.5 million, or $0.04 per diluted share, for the first nine months of 2012.

CRMnext, a CRM product company, announced its partnership with 3i Infotech to implement CRM solutions in the banking and insurance space. The Company's Global Delivery Model provides for the best resources to be drawn from its vast talent pool across the globe to offer optimal solutions in BFSI. 3i Infotech has over 1500 customers in more than 50 countries across 5 continents.
CRMnext is the leading software provider in CRM space in BFSI segment with large global banks and insurance companies as customers. It also has to its credit the largest single platform banking CRM implementation. CRMnext’s leadership in the BFSI vertical and 3i Infotech’s global delivery model has been a driver for this partnership.

Pegasystems initiated its Pega Developers Conference 2013 at the Hyderabad International Convention Center (HICC). The conference is designed to meet the significant demand for knowledge sharing from the growing community of Pega designers and developers in India, and has brought together delegates from some of the world’s largest organizations.